What We Collect and Why It Is Collected
We collect the information you give us when you register — your name, contact number, email address, and the mobile wallet details you use to deposit or withdraw via bKash, Nagad or Rocket. Transaction records are kept to verify payments, resolve disputes and meet any reporting
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obligations that apply to eligible regions. We also collect device identifiers and session logs automatically when you browse the lobby, so we can detect unusual activity and keep your account safe. Location signals may be recorded to determine whether access is permitted under your local law.
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We do not sell your personal data to third parties. Data shared with payment processors — such as the mobile wallet networks handling your bKash or Nagad transfers — is limited to what those processors need to complete the transaction. Any third party we work with
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is contractually required to handle your data securely and use it only for the purpose we specify. Retention periods vary by data type: transaction records are held longer than browsing logs, and you can request a breakdown by contacting our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.